Privacy Policy

Last updated: [2025.9.15]

At Moondicpe, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make inquiries, or conduct business with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and shipping/billing details.

• Business Information: Purchase history, product preferences, and order records.

• Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.

2. How We Use Your Information

We use collected information for purposes such as:

• Processing and fulfilling orders.

• Responding to inquiries and providing customer support.

• Customizing offers, services, and product recommendations.

• Improving our website, services, and user experience.

• Complying with legal or regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal data. Information may only be shared in the following cases:

• With trusted partners and service providers (e.g., logistics, payment processors) strictly for order fulfillment.

• When required by law or legal processes.

• To protect our rights, customers, or business operations.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, please note that no method of online transmission is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance functionality, analyze traffic, and personalize your experience. You may disable cookies through your browser settings, but some features of the site may not function properly.

6. International Data Transfers

As a company operating with Chinese factories and a Dubai showroom & warehouse, your data may be transferred across countries for order fulfillment. We ensure appropriate safeguards are in place for such transfers.

7. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data.

• Request correction or deletion of inaccurate information.

• Opt out of marketing communications at any time.

• Restrict or object to certain processing activities.

To exercise your rights, please contact us directly.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📞 Phone: +86 18267396489
📧 Email: xbb85@baomate.com
🏢 Address: DICPE GENERAL TRADING FZE, C AREA, YIWU MARKET ,DUBAI ,UAE