Terms and Conditions

Welcome to Moondicpe. By accessing or using our website, products, and services, you agree to the following terms and conditions. Please read them carefully.

1. General

• The terms “we,” “us,” and “our” refer to Moondicpe.

• These Terms apply to all users, including retailers, wholesalers, and B2B clients.

• By placing an order, you confirm acceptance of these Terms.

2. Orders and Pricing

• All prices are quoted in USD unless otherwise stated.

• Prices and availability are subject to change without prior notice.

• Bulk orders or custom orders may require a formal quotation and confirmation.

• We reserve the right to refuse or cancel orders for any reason, including stock availability or pricing errors.

3. Payment

• Payments can be made online via our supported payment methods.

• Full payment is required for ready-stock orders.

• For custom/OEM orders, a deposit may be required before production.

4. Shipping and Delivery

• Shipping is handled according to our Shipping Policy.

• Delivery times are estimates and may vary due to customs clearance or logistical issues.

• Risk of loss or damage passes to the buyer upon dispatch from our warehouse.

5. Returns and Refunds

• Ready-stock items: Eligible for return within a specified period if damaged or incorrect.

• Custom/OEM orders: Generally non-returnable unless defective or misproduced.

• Refunds or replacements will be processed after inspection and approval.

6. Product Information

• We aim to provide accurate product descriptions, images, and specifications.

• Slight variations in color, size, or design may occur due to manufacturing processes.

7. Intellectual Property

• All content, logos, product designs, and images on the website are owned by Moondicpe or our partners.

• Unauthorized use, reproduction, or distribution is prohibited.

8. Liability

• Moondicpe is not liable for indirect, incidental, or consequential damages.

• Our total liability is limited to the value of the products purchased.

9. Privacy and Data

• Customer information is handled according to our Privacy Policy.

• By placing an order, you consent to the collection and use of your data for processing and shipping.

10. Governing Law

• These Terms are governed by the Law of UAE .

• Any disputes arising will be subject to the jurisdiction of courts in UAE.

11. Changes to Terms

• We reserve the right to update or revise these Terms at any time.

• Continued use of our website or services constitutes acceptance of any changes.